AU FLAT RATE POST $8.95, FREE OVER $60 | Shop now Pay Later with Afterpay

SHIPPING & DELIVERY

AUSTRALIA ORDERS

FREE Standard Shipping on all orders over $60.

 

FLAT RATE SHIPPING

DELIVERY TIMEFRAME

STANDARD

$8.95

3 - 7 BUSINESS DAYS

EXPRESS

$12.95

1 - 3 BUSINESS DAYS

 

INTERNATIONAL ORDERS

 

FLAT RATE SHIPPING

DELIVERY TIMEFRAME

UNTRACKED**

$15

UP TO 14 BUSINESS DAYS

TRACKED

$25

UP TO 8 BUSINESS DAYS

Orders including Modern Baby Gym Frame Package

from $30 - $50 (tracked)

Enter country at checkout to see rates.

UP TO 8 BUSINESS DAYS


**We cannot accept the responsibility of lost packages should this shipping method be chosen. We always recommend tracked shipping. Due to customers requests we now provide the option of cheaper, untracked shipping.

Please note that we do not currently ship to America and Canada due to insurance limitations. We are working on this at the moment.

ORDER LEAD TIME:

All Lluie products are made to order. Orders are usually completed within 5 business days but during promotional events, please allow up to 7 business days for your order to be made and packaged.

Personalisation Service:

For orders with the added laser etching personalisation service, please allow up to 2 weeks turnaround time before factoring in the applicable delivery timeframes.

Modern Baby Play Gym Frame Package:

Orders including the Modern Baby Play Gym Frame Package may have wait times of up to 3 weeks.

Any orders that include the Personalisation Service or Modern Baby Play Gym Frame Package will have the entire order held back. We do not send our orders out in batches. If you do not want your order held back, please make separate orders.

If your order is urgent, please contact Charmaine directly at hello@lluie.com. We will try our best to accommodate your request.

ORDER TRACKING

For all orders shipped with tracking, the tracking number will be sent to you once your order has been shipped. 

SHIPPING AND DELIVERY TERMS & CONDITIONS

We currently use a combination of AusPost and Sendle to best serve our domestic and international shipping requirements.

Delivery timeframes are an estimate.

International shipping time may take longer depending on how long the order was held at customs.

Please ensure that you enter your shipping details correctly. We are unable to accept responsibility of lost order or orders delivered to the wrong person due to incorrect shipping details entered.

For all international orders, LLUIE is not responsible for any custom duties, fees and taxes that may be incurred. Please check with your local customs authority before placing an order. Every country has different restrictions and customs policies. If your item is refused and returned to us, re-delivery charges incurred plus taxes will apply to have it re-sent.